Jessica Madan
(510) 537-6161 Home
(510) 491-4648 Cell
Jessicamadan@hotmail.com

PROFILE
Professional and dedicated individual with 13 years experience as operations manager. Managed various operations departments such as: shipping, order entry, and manufacturing as well as customer interface. In addition, supported the VP of Marketing to assist with forecasting sales growth.

WORK HISTORY

March 2007 - Present JD Engineering, Campbell, CA

Purchase Manager:
Responsibilities: Purchased the material required to manufacture various high quality parts to maintain the production schedules. Accepted the Quotes from various vendors to sub-contract the outsourced production. Monitored the quality of vendor’s and delivery schedules.

May 2006 – March 2007 SBJ Fashions, Inc, NJ

Operations Manager:
Responsibilities: Managed import and delivery of exported products from US Customs to delivery to end user. Coordinating and marketing product semi-annual shows in Las Vegas to procure new clientele.

March 1992 - May 2006 Pret Fashion Limited

Operations Manager 2002 to 2006:
Responsibilities: Managed 6 line managers in manufacturing. Ensured all forecasted delivery time lines were met. Worked with each manager on setting production goals in alignment with Pert’s Opex. Sent weekly reports to VP of Sales and Marketing on production consolidated forecast. Managed all line managers’ escalations.
Retail Store Manager 1993 to 2001:
Responsibilities: Managed 27 employees. Set sales retail quotas for 20 sales representatives. Direct interface with customers. Managed any customer dissatisfaction. Managed inventory. Worked with designer on store presentations.
Manufacturing - Production Line Manager 1992:
Responsibilities: Managed 50 employees. Responsible to ensure all production is delivered on time; products made within specifications, budget and quality. Negotiated cost rates with Mills. Worked company designers on new fashion lines.

EDUCATION & SKILLS

Graduate in Sociology

Bachelor in Business Administration
Proficient in Microsoft Word and Excel

ACHIEVEMENT

Identify, analyze and penetrate targeted markets
Avid learner with strong organizational and motivational skills

REFERENCES

Available upon request.